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This Privacy Policy describes how your personal
information is collected, used, and shared when you visit or make a
purchase from http://www.trendnet.com.cy/ (the “Site”).
Who we are.
Trendnet ltd is a distributor for electronic
products and accessories based in Cyprus. Trendnet ltd is located at
12 Athinon Ave, 8035 Paphos, Cyprus and the company registration number is
HE184026
Personal information we collect.
When we talk about “Personal Information” in this
Privacy Policy, we are talking both about Device Information and Order
Information.
DEVICE INFORMATION
When you visit the Site, we automatically collect
certain information about your device, including information about your web
browser, IP address, time zone, and some of the cookies that are installed
on your device. Additionally, as you browse the Site, we collect
information about the individual web pages or products that you view, what
websites or search terms referred you to the Site, and information about
how you interact with the Site. We refer to this automatically collected
information as “Device Information.”
We collect Device Information using the following
technologies:
- “Cookies” are data files that are placed on your
device or computer and often include an anonymous unique identifier. For
more information about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and
collect data including your IP address, browser type, Internet service
provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic
files used to record information about how you browse the Site.
ORDER INFORMATION
When you make a purchase or attempt to make a purchase
through the Site, we collect certain information from you, including your
name, billing address, shipping address, email address, and phone number
that are necessary to process your order. In addition, payment information
such as your credit card numbers are processed by JCC, a third-party
payment gateway. To view JCC’s privacy statement please go here.
http://www.jcc.com.cy/en-gb/hiddenpages/privacystatement.aspx
How do we use your personal information?
We use the Order Information that we collect generally
to fulfill any orders placed through the Site (including processing your
payment information, arranging for shipping, and providing you with
invoices and/or order confirmations). Additionally, we use this Order
Information to:
• Communicate with you.
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with
us, provide you with information or advertising relating to our products or
services.
We use the Device Information that we collect to help us
screen for potential risk and fraud (in particular, your IP address), and
more generally to improve and optimize our Site (for example, by generating
analytics about how our customers browse and interact with the Site, and to
assess the success of our marketing and advertising campaigns).
Sharing your personal information with third parties
For the avoidance of doubt, we do not and never shall
sell your personal data to third parties for marketing or advertising
purposes.
We may pass your personal data to third parties for the
provision of services on our behalf (for example processing your payment).
However, we will only ever share information about you that is necessary to
provide the service.
We may share your personal data if we are under a duty
to disclose data in order to comply with any legal obligation or to protect
the rights, property, or safety of Trendnet Ltd, our customers, or
others.
We also use Google Analytics to help us understand how
our customers use the Site--you can read more about how Google uses your
Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
Do not track.
Please note that we do not alter our Site’s data
collection and use practices when we see a Do Not Track signal from your
browser.
Your Rights
If you are a European resident, you have the right to
access personal information we hold about you and to ask that your personal
information be corrected, updated, or deleted. If you would like to
exercise this right, please contact us through the contact information
below.
Additionally, if you are a European resident, we note
that we are processing your information in order to fulfill contracts we
might have with you (for example if you make an order through the Site), or
otherwise to pursue our legitimate business interests listed
above.
Data Retention
We will keep your personal data for the duration of the
period you are a customer of Trendnet ltd. We shall retain your data only
for as long as necessary in accordance with applicable laws.
On the closure of your account, we may keep your data
for up to 7 years after you have cancelled your services with us. We may
not be able to delete your data before this time due to our legal and/or
accountancy obligations. We may also keep it for research or statistical
purposes. We assure you that your personal data shall only be used for
these purposes stated herein.
When you place an order through the Site, we will
maintain your Order Information for our records unless and until you ask us
to delete this information.
Changes
We may update this privacy policy from time to time in
order to reflect, for example, changes to our practices or for other
operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you
have questions, or if you would like to make a complaint, please contact us
by e-mail at [email protected]
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